Thank you for your time and may God bless.The Economy Parking experience will change slightly. The morning shift clerk was extremely personable even though she had the job of disappointing the customers with the news of no breakfast. I still give five stars because I know that even though we may not be staying a second time I am not here to keep customers away but with the hope that others are able to enjoy the amenities that were advertised or at the least not be disappointed by the lack there of. I am sadden to say that this was not one of them. Working away from home can be difficult as can be expected and we look for hotels that have the same views on keeping America's employees happy even though they can not be where they are happiest. When out on business it is common to enjoy the morning briefing time over coffee and at the least a light breakfast. It was stated in the guest handbook that there was breakfast starting at 6 and ending at 9. The third floor had a strong hint of recent cigarette smoke in a building that clearly states no smoking with in 8 feet of the building. Understanding that all companies have precautionary procedures to follow I can only hope that the rudeness our lead was met with by the night clerk and their insinuation that he had stolen the company card showed a lack in customer service abilities. If they walk in with mixed company please don't assume they are there to pop bottles and bleep bleep. Just because they don't wear a suit a tie please don't assume that it won't be a business stay.
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